Shipping policy

Delivery charges
Delivery is free on all orders within Pakistan. No delivery charge is added at checkout.

Order confirmation and processing
We confirm every order before dispatch, so please give a phone number you can be reached on. Orders are processed within 1–2 working days after order confirmation. Orders placed on weekends or public holidays are processed on the next working day. During sales, festive seasons or new collection launches, processing may take slightly longer than usual.

Delivery time
Major cities: 2–4 working days
Other cities and remote areas: 3–7 working days
Delivery times are estimates and may vary due to weather conditions, courier operations, public holidays or other circumstances beyond our control.

Courier partners
We deliver through our courier partners Leopards Courier and PostEx. The courier used for your order may vary depending on your location and service availability.

Cash on Delivery
We offer Cash on Delivery across Pakistan, and you can open and check your parcel before paying the rider. Please provide accurate contact details and a complete address so we can deliver your order on time.

Order tracking
Once your order has been dispatched, we share tracking details by WhatsApp, SMS or email.

Failed deliveries
If a delivery attempt is unsuccessful because of incorrect address information, customer unavailability or refusal to accept the parcel, the order may be returned to us and may be cancelled.

Damaged or incorrect orders
Please inspect your parcel on delivery. If you receive a damaged, defective or incorrect item, contact us within 48 hours of receiving your order and we will review the issue and resolve it as quickly as possible. See our exchange and returns policy.

Contact
INARA, Office No. 110, Golberg Town, Fort Abbas 62020, Bahawalnagar, Punjab, Pakistan
Website: inarafashion.pk
Email: helloinarafashion@gmail.com
Phone / WhatsApp: +92 300 4958122
Support hours: Monday–Saturday, 10:00 AM–7:00 PM